江苏龙网

  1. 首页 > 生活 > >

Nexus6p可以用Volte吗具体怎样操作

今晚跟谷歌客服聊了下 结论是设备会自动检测网络是否支持volte 如果ok 则不需要跟iphone一样必须先接收软件升级即可开启volteNathan9:37 下午Thanks for contacting Google Support. My name is Nathan.Nathan9:37 下午Hi!Nathan9:37 下午How are you doing today?Alvin Liao9:39 下午Find I just have some issues when I use my phoneNathan9:39 下午Please don\u0026#39;t worry, I\u0026#39;ll try my best to fix the issue.Nathan9:40 下午I understand that you\u0026#39;re unable to find the “Enhance 4G LTE Mode” option in Settings menu, correct?Alvin Liao9:40 下午Okay my phone is Nexus 6p at 1512 which is just an international modelAlvin Liao9:40 下午hAlvin Liao9:40 下午h1512Nathan9:40 下午Okay, thanks for the information.Nathan9:40 下午Could you please confirm the country of purchase and the current location you\u0026#39;re in?Alvin Liao9:41 下午And I know this phone supports multi services which should be turned off in settings menu which called Enhanced 4G LTE ModeAlvin Liao9:41 下午I am currently in china and on China TelecomNathan9:42 下午Okay, thanks for the information.Nathan9:42 下午Did you see this option before on the device, Alvin?Alvin Liao9:43 下午nopeAlvin Liao9:43 下午i just know the device should support volte serviceNathan9:44 下午Okay, I completely understand your concern. Please let me check this with the specialist.Alvin Liao9:45 下午lte bands my carrier is using are band 1 and band 3, which are fully supported on nexus 6P H1512Nathan9:45 下午Thanks for the information though.Nathan9:46 下午Please allow me couple of minutes, Alvin.Alvin Liao9:46 下午Could you please just let me know on which circumstances the Enhanced 4G LTE mode option will be shownNathan9:47 下午I am checking the same with the specialist, Alvin. Please give a moment.Alvin Liao9:48 下午THXNathan9:51 下午Thanks for waiting.Alvin Liao9:51 下午yepNathan9:52 下午I\u0026#39;ve checked with the product team and I notice that the Networks are still in the process of building out the LTE infrastructure. As a result, you may not be on LTE as often as HSPA or 3G. The device will get that option automatically once it\u0026#39;s available.Alvin Liao9:54 下午Are you telling me my carrier is currently not prepared to provide volte service?Nathan9:56 下午Not exactly, Alvin. They are in process of building the network enhancement for that option.Nathan9:56 下午The device will be automatically detected once it is available.Alvin Liao9:57 下午And what do you mean by the device will automatically get the option? Is it necessary for Google to push a software update before I can see the option?Nathan9:59 下午Not required, Alvin. There is no OS update required to get this option. However, once the carrier has built the complete network process then the device will automatically get that option.Alvin Liao10:01 下午And still what makes me weird is that one of my friend who is using China mobile Communications Corporation(CCC) on his Nexus 6p H1512 is having the same issue as me and I don\u0026#39;t understand because the CMCC is now fully prepared to provide volte service to its subscribers, for iPhone users are now using volte service well on cmccNathan10:03 下午Thanks for the information about that, Alvin. It might take some time to roll out the process and to detect by the devices. However, please make sure the device is up to date with the software.Nathan10:03 下午I\u0026#39;ll also send you an email with the details on LTE basics and frequencies/bands which might be useful for you.Nathan10:04 下午I\u0026#39;d also suggest you to contact the carrier for any updates on this.Alvin Liao10:05 下午That\u0026#39;s not the problem Nexus users in China are very keen to get the latest software and that is the very most important reason why buy Nexus devices in China though many many obstacles existNathan10:07 下午Glad to hear that, Alvin. Please don\u0026#39;t worry, I hope this will get resolved very soon.Alvin Liao10:08 下午And if everything you said is correct then why iPhone users can only use volte service until they get a software update from AppleNathan10:10 下午I completely agree with you, Alvin. However, as I mentioned it depends on the device to device and I am sure that the device is supported and very soon you\u0026#39;ll get this option.Alvin Liao10:10 下午Are there significant differences how Nexus and iPhone devices activate volte serviceNathan10:11 下午This might be dependent on the carrier. I\u0026#39;d request you to contact the carrier as well for any updates on this.Nathan10:12 下午Alvin, could you please help me with your contact number to arrange a call back for better clarification on this?Alvin Liao10:13 下午Alright thanks. My phone number: +86189********Nathan10:14 下午Thanks for the information. Could you also let me know the feasible time to arrange a call back?Alvin Liao10:16 下午You may call on 7:00am Pacific Time.Nathan10:17 下午Sure, thanks.Nathan10:17 下午Is there anything else I can help you with today?Alvin Liao10:17 下午nope thank youNathan10:17 下午Thanks for contacting Google - it was a pleasure chatting with you. Have a great day!Nathan10:17 下午Thank you for contacting Google Play chat support. Your chat session is now complete.Nathan结束了聊天
■网友


推荐阅读


上一篇：江苏省|南通两个村庄入选全国乡村特色产业亿元村

下一篇：不刷固件不捣鼓有必要买网件、华硕路由器吗